年末年始の営業情報はこちら

お問い合わせ窓口 月〜金 10–17時(祝日・臨時休業・長期休暇を除く)

(実店舗は金土のみ営業詳細はこちら

冬季のチョコレートは一部地域を除き常温配送です。

商品発送までに1週間程度のお日にちを頂戴しております。

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Refund policy

Satisfaction Guarantee

Your satisfaction is our priority. We strive to guarantee your satisfaction to the best of our ability. However, due to the competitive nature of the sweets marketplace and the expenses we incur by using only the finest ingredients available to us, we are unable to offer refunds on our edible products once they are sold.

Return Policy

In the rare cases of items arriving by mail damaged or defective, we ask that you contact us within 48 hours of their delivery so that we can offer a resolution. Please contact us immediately if you have a problem or concern with any of our products or services.