Contact information Monday to Friday 10:00-17:00 (excluding holidays, temporary closures, and long vacations)

(The physical store is only open on Fridays, Saturdays and Sundays.Click here for details )

We usually ship items within 3-5 business days. (Closed on Saturdays, Sundays, and holidays)

Free shipping for purchases over 9,000 yen including tax!

(Free shipping for orders over 12,000 yen in Hokkaido and Okinawa)

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Regarding errors when ordering

Depending on the device and browser you are using, errors may occur, such as not being able to enter the address or displaying that the delivery is not possible.

We recommend using a computer when ordering, as errors are less likely to occur if you use a computer.

We have reported the error to Shopify, an e-commerce platform, and are requesting improvements, but it may take some time before the problem is resolved.

If you are unable to place an order even after changing your usage time, device, or browser, please contact us using the inquiry form below.

■Product name (including number of cakes)/Quantity
■Customer's name/address/telephone number/email address
■Recipient's name/address/telephone number
■Delivery date and time
*Yamato Transport: Morning (8-12) | 14-16 | 16-18 | 18-20 | Night (19-21)

If the date and time specification field is not displayed in the shopping cart, please specify your desired date and time in the notes field.

We apologize for any inconvenience this may cause and appreciate your understanding.