Depending on the device and browser you are using, errors may occur, such as not being able to enter the address or displaying that the delivery is not possible.
We recommend using a computer when ordering, as errors are less likely to occur if you use a computer.
We have reported the error to Shopify, an e-commerce platform, and are requesting improvements, but it may take some time before the problem is resolved.
If you are unable to place an order even after changing your usage time, device, or browser, please contact us using the inquiry form below.
■Product name (including number of cakes)/Quantity
■Customer's name/address/telephone number/email address
■Recipient's name/address/telephone number
■Delivery date and time
*Yamato Transport: Morning (8-12) | 14-16 | 16-18 | 18-20 | Night (19-21)
If the date and time specification field is not displayed in the shopping cart, please specify your desired date and time in the notes field.
We apologize for any inconvenience this may cause and appreciate your understanding.